Escrow & Payments
How funds are safeguarded, when milestones release, and payment security.
Bookings & Cancellations
Scheduling visits, rescheduling dates, cancellation terms, and callouts.
Vetting & Badges
DBS verification, Gas Safe & NICEIC checks, and insurance credentials.
Frequently Asked Questions
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Cancellations more than 24 hours before the scheduled booking time receive an immediate 100% refund of all escrowed funds. Cancellations within 24 hours may be subject to a standard callout deposit to compensate the artisan for reserved scheduling time.
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